2. Collected Data

We collect the following personal data:

- Contact Information: Name, email address, phone number, address

- Payment Information: Credit card number, bank details

- Sales-Specific Data: Types and industries, solutions

- Automatically Collected Data: IP address, browser type, access times

3. Purposes of Processing

The collected data will be processed for the following purposes:

- Provision and management of the software

- Processing of payments

- Customer service and support

- Marketing and advertising

- Analysis of user behavior

- Sharing data with external sales partners

4. Legal Bases

The processing of data is based on the following legal grounds:

- Consent according to Article 6 (1) (a) GDPR

- Fulfillment of contract according to Article 6 (1) (b) GDPR

- Legitimate interest according to Article 6 (1) (f) GDPR

5. Data Sharing

We share personal data with third parties only when necessary, for example, with:

- External partners involved in fulfilling the order/project. Data is shared only if the client has explicitly consented in the context of a project involving external partners.

6. Retention Period

Personal data will be retained only as long as there is an active customer account or contract, and for 2 years after termination or registration on one of our websites. Data will be deleted upon contacting us.

7. Rights of Users

Our users have the following rights:

- Access to processed data

- Correction of incorrect data

- Deletion of data

- Restriction of processing

- Objection to processing

- Data portability

These rights can be exercised by contacting us at kontakt@westend-strategy.com.

8. Data Security

FlyingBird.io handles personal data very carefully and strictly. We only share this data with certified partners or employees upon explicit consent. Our systems are secure and subject to strict internal authentication requirements. Partners will be terminated immediately for violations.

9. Cookies and Tracking

We use cookies and similar technologies to analyze and improve the use of our software. Visitors to our site are notified about the use of cookies and can decline this type of tracking. Our service remains usable. We use tracking links to monitor specific activities, such as opening emails.

10. Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time. We will inform our users of significant changes via email.

11. External Services and Plugins

We utilize the following external services and plugins:

- Meta

- Google

12. Contact and Complaints

For questions or complaints regarding data protection, you can reach us at kontakt@westend-strategy.com. You also have the right to file a complaint with the relevant data protection supervisory authority.

13. Integration of the Privacy Policy

This privacy policy is accessible at any time on our website and within our software (e.g., link in the footer, during the registration process, and wherever data is submitted).

14. Data Storage

Data is stored on the servers of Airtable, Onepage, Stripe, and WestendStrategy.